• Develop and optimize ITSM solutions, including incident, problem, change, and service request management. […]
• Work with cross-functional teams, including developers, service managers, and business users, to ensure successful ITSM implementations. […]
In your Responsibility as an ITSM Engineer, you will play a key role in the design, implementation, and optimization of IT Service Management solutions for the UBS Card Center using BMC Helix ITSM SaaS. You will be responsible for gathering customer requirements, designing tailored workflows and ensuring seamless execution. You will work closely...