Your role This role is part of a multidisciplinary design expert team, which is responsible to ensure the design process for digital journeys and solutions is directly aligned with business goals, user needs and technological capabilities.
You'll ensure that all relevant client touch point interactions (e.g., public website, e-banking, mobile banking, helpdesk etc.) that define the user journey, and the overall service experience are aligned to provide the best possible client experience.In this role you will have the opportunity to create products and services that influence the banking industry...