Responsible for application management of our CRM system SAP C4C Sales and Service Cloud, with a focus on C4C Sales Cloud
Support international implementation projects and day-to-day operations
Define and implement interfaces to systems such as SAP S/4HANA, Self-Service Portal, Offering Tools and e-Commerce platform, in collaboration with involved application managers and developers
Evaluate solution concepts of CRs in terms of feasibility, risks and process/function standardization
Specify and implement CRs, including technical specification required by developers or for interfaces […]
Train and...