Support and representation of the Chef Concierge
Leadership and responsibility for the staff at the concierge desk in the absence of the Chef Concierge
Organization and completion of internal and external tasks on behalf of the guests […]
Responsibility for mail and fire alarms […]
Selling hotel services and fulfilling special requests
Ensuring smooth operations at the concierge desk […]
Adherence to hotel-specific standards and quality management (AMS)
Implementation of the Environmental Management System (EMS) standards
Responsibility for reservations (tee times, taxis, external restaurants,...