In your Responsibility as an ITSM Engineer, you will play a key role in the design, implementation, and optimization of IT Service Management solutions for the UBS Card Center using BMC Helix ITSM SaaS. You will be responsible for gathering customer requirements, designing tailored workflows and ensuring seamless execution. You will work closely with cross-functional teams to deliver high-quality ITSM solutions that enhance operational efficiency and compliance for our business. […]
Develop and optimize ITSM solutions, including incident, problem, change, and service request management. […]
Work...